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Since in footdeals.com.ng our customers come first and customer satisfaction is our major motive, after a successful purchase of item on Footdeals, all item ordered will be delivered to address provided within 1-5 days of purchase. Footdeals deliver Nationwide also if customer has chosen to pick up their order , pick up will be available in 48H after successful purchase at our pickup centers.
Customer satisfaction is the our all of duty at Footdeals, if for any reason there is a change of mind on item order for and their a wish to cancel that can be done anything and at your own convenient time immediately and alternatively our strong customer Experience team can be contacted for a cancelation request they are available for you service in strong anticipation to resolve any issue you might have Footdeals customers first.
Being the customers oriented site and based our experience not all item are been ordered accurately or correctly by our customers waharh.com has offer a 7days return policy for product If something goes wrong with the product ordered from us, you notify us within 7 days of receiving the item, we will help you to reach a satisfactory resolution such as a return for replacement, exchange, or refund. After 7day the return policy expire and on such item return, replacement or refund cannot be done again but in any occasion if dissatisfaction you can contact us firstname.lastname@example.org ,our team of experienced and eligible customer experience team are always on desk to receive you complain and try to help if they can.
Condition for Return:
· If item delivered is not has describe
· If item was received damaged
For item returned Eligible and in Good condition has received you will be entitled to a replacement, exchange or refund.
Item will not be eligible for return if
· If item have been tampered with or missing parts
· If item has been damage due to misuse or misappropriation form the customers side
· If seal has been broken For item under grocery and health care